In short: plans never renew by themselves, your records stay yours when a plan ends, parents are responsible for their children’s accounts, and Nigerian law applies.
Who you are agreeing with
These terms are an agreement between you and Academium (“we”), a subsidiary of Codeindigitech Limited (RC 8591629). Academium owns the rights in its software and content. They apply when you use this website, Academium SMS, Academium Surepass or the Academium portal, or buy an Academium Plus service.
If you accept these terms for a school or other organisation, you confirm you are allowed to act for it. A signed agreement or accepted quotation for a particular school or project takes priority over these terms where they differ.
Your account
- Give accurate details and keep your password, PIN and sign-in codes private. Tell us at once if you think someone else has used your account.
- Give every member of staff their own account and remove access when they leave.
- You are responsible for what is done through your account, unless it happened because of a failure on our side.
Children’s accounts
A child profile created by a parent belongs to the parent, who is responsible for how it is used. A student under 18 who signs up themselves can use practice, tests and typing lessons; friends, leaderboards, global challenges and bounties stay locked until a parent confirms the account. By confirming, the parent accepts these terms for the child.
Schools that create student accounts are responsible for having the authority to do so and for telling parents.
Plans and payment
- Each product has a free plan with the limits shown on our pricing page.
- Paid plans are bought for a fixed period in one payment. Nothing renews automatically, and we never charge you again without you checking out.
- When a paid plan ends, you have 7 days of grace with the plan’s features. After that the account moves to the free plan.
- Moving to the free plan does not delete anything. You can still read, export, print and delete your records.
- Prices are in Naira and are those shown at checkout. A price change never affects a plan you have already paid for.
- Academium Plus work (labs, networks, servers, CCTV, power) is priced and scheduled in a written quotation.
Tests and exams
During a school exam the app limits what the computer can do, for example by blocking switching to other programs, and an attempt is tied to the registered computer it started on. Trying to get round these controls, sharing questions from a live exam, or sitting an exam for someone else breaks these terms and may be reported to the school.
Objective questions are marked automatically. The school decides how results are used and is responsible for checking them before relying on them.
Things you must not do
- Access another person’s account or another school’s records, or try to get past permissions or the exam controls.
- Copy, sell or publish the question banks or other content in our products, or use them to build another product.
- Alter, decompile or redistribute our apps. Altered copies stop running.
- Upload anything unlawful or harmful, or anything you have no right to use.
- Use the service to bully, harass or contact a child inappropriately.
What happens if you break these rules
- We may suspend or close the account involved, and refuse any refund for it.
- We may permanently ban the computer or device involved from our service. A banned device cannot sign in to any account or create a new one, and one already signed in is signed out.
- Where a school’s exam or records are affected, we tell the school.
- We report suspected crimes to the Nigeria Police Force or another relevant authority, including the Nigeria Data Protection Commission for misuse of personal information. Where a child may be at risk, we report it straight away.
- We keep the records needed as evidence, and share them with the authorities when the law requires or allows it.
- We may take legal action to stop the misuse and to recover our losses, including for copying, reverse-engineering or pirating our software.
Your records
You own the records and material you put into our products. You allow us to store and process them only as needed to provide the service you chose. How we handle personal information is set out in our Privacy Policy and Data Protection page.
Keep backups suited to your setup. A school server is backed up to the drives the school chooses; we can only restore what is in a backup.
Our software and content
We own the apps and the website. Your plan gives you a personal, non-transferable right to use them for as long as you have access. Open-source components are used under their own licences, listed in each app’s About screen.
Availability and support
The desktop apps and school servers keep working without the internet. Features that need our portal, such as sync, sign-in from a new computer and payments, need a connection and may be briefly unavailable during maintenance. Current status is published on our status page.
Support is available during the hours on our Contact page, by email, WhatsApp and phone. We release updates to fix problems and add features, and our Help Center describes how each product works.
Responsibility and limits
We provide the service with reasonable skill and care. We are not responsible for losses caused by things outside our control, such as power or network failures at a school, or by records the school entered incorrectly.
Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit.
Ending the agreement
You can stop using our products at any time. To close an account, delete it in the app or email us. You can download a copy of your data first from My data on your account page.
We may suspend or close an account that seriously or repeatedly breaks these terms. Unless the law or safety prevents it, we will tell you why first and give you a chance to put it right and to export your records.
Law and disputes
These terms are governed by the laws of the Federal Republic of Nigeria. If you have a complaint, write to us first and we will try to resolve it within 30 days. If we cannot, either of us may take it to the courts of Nigeria.
Changes to these terms
The date at the top shows the current version. We will email account holders at least 14 days before a change that reduces their rights. If you do not agree, you can stop using the service and ask for a refund of any unused paid period.