Analytics and the support-chat widget load only if you allow their category. You can accept both, reject both, or choose them separately. Change your choice using Cookie preferences in the footer.
Cookies and similar storage
Cookies are small values a website can store in a browser. Local storage and session storage are related browser features: local storage can remain after a tab is closed, while session storage generally belongs to the current tab session.
This policy covers the public Academium website and the Surepass web app. A school’s own SMS server or another provider’s site has its own arrangements.
Necessary preferences
Your privacy choice
The academium-consent local-storage entry remembers the categories you allow and when you chose them. The website asks again after 180 days, or if the consent version changes. This preference is needed to honour your choices.
Light or dark mode
The academium-mode local-storage entry remembers the theme you select. It stays until changed or cleared. If storage is unavailable, the site can still display using its default or your device’s theme.
Optional analytics
With Analytics enabled, the site loads Sabilytics to help us understand visits and website performance. Its script uses browser storage for visitor and session identifiers and referral information. It can report the visited page and query string, referring page, browser information and performance measurements.
The script uses sb_ prefixed storage entries. Its current session identifier renews after 30 minutes of inactivity; this is different from the lifetime of stored values or analytics records. Persistent identifiers remain in browser storage until cleared or replaced. Do not put sensitive personal information in page URLs.
Rejecting Analytics prevents this website from loading the analytics script. Turning it off later clears its stored identifiers and reloads the page to stop an already-running script.
Optional support chat
With Support chat enabled, the site loads its chat widget from support.academium.com.ng. The widget uses local storage to remember its visitor token and may use session storage for connection state. Messages and any contact details or files you submit become part of your support conversation.
Turning this category off removes the stored widget token and reloads the page to stop an already-running widget. Clearing a browser token does not delete a conversation held by the support service. Email, phone and WhatsApp contact options remain available on our Contact page.
Signing in to Surepass on the web
The Surepass web app sets two necessary cookies: a session cookie that keeps you signed in and ends after two hours without activity, and an XSRF-TOKEN cookie that stops other websites from sending requests in your name. They are not used for analytics or advertising, and the app does not work without them.
When you create a Surepass account on the web, the sign-up page also works out a browser fingerprint: a one-way code made from your browser type, language, screen size, time zone and how your browser draws a small test image. We use it only to stop the same computer claiming the free trial on many accounts. Sign-up attempt records holding it are deleted after 90 days; an account that started a free trial keeps it for as long as the account exists.
The desktop apps do not use browser cookies for tracking. They keep their sign-in inside the app on your computer.
Change or clear your choice
- Select Cookie preferences in the footer to review the two optional categories and save a new choice.
- Use your browser’s site-data settings to remove local storage or cookies. Removing the consent preference makes the banner appear again.
- Browser privacy tools can block scripts or storage, but clearing an identifier alone is not a lasting opt-out. Use the website’s category controls to prevent a service from loading.
- If the browser cannot save preferences, your choice applies to the current page session and the site may ask again on a later visit.
Questions and updates
We update this page when the website’s storage or optional services change. For questions about browser storage or information handled by Academium, contact our general enquiries team.