There is no chat or private messaging between students in any Academium product. Students under 18 cannot add friends, appear on leaderboards or join public challenges until a parent confirms their account.
How a child gets an account
A parent creates it
A parent adds a child profile from their own account. The parent holds the account, sees the child’s progress and sets the controls below.
A school or teacher creates it
Schools and teachers add their students. The school decides what is recorded and is responsible for telling parents.
The student signs up
Every student gives a date of birth. Students under 18 choose a username instead of giving an email address, and can name a parent to confirm the account.
Parent confirmation
When a student under 18 names a parent, we email the parent a code and a link. The parent opens the link, checks the child’s name, gives their own full name and confirms, or declines. The parent can also give the code to the child to enter in the app.
We keep a record of each confirmation: when it happened, how, and the version of our policies the parent saw. A parent can withdraw consent or ask us to delete the child’s account at any time.
What stays locked until a parent confirms
These stay locked even on a paid plan. Practice, tests, typing lessons and personal goals work from the start. The locks lift on their own when the student turns 18.
- Circles (adding and accepting friends).
- Ranks and leaderboards.
- Global challenges.
- XP bounties and title quests.
How children sign in
A child profile created by a parent signs in with a login code the parent gets from their account. Each code works on one computer only; the parent can move it to another computer or replace the code. Students under 18 who signed up themselves use their username and password.
Once a parent has confirmed the account, sign-in codes and password-reset codes go to the parent’s email, not the child’s.
What parents can see and control
- Practice and test results, typing progress and goals.
- Activity Monitor: how long the child spends on each page, active and idle. It is on by default, and the parent can turn it off. For school students, the school decides.
- A copy of the child’s data, and deletion of the account, on request.
What other students can see
- A student under 18 whose parent has not confirmed cannot be found by anyone: they do not appear in Circles search, cannot be sent a friend request, and are not announced on the local network.
- Once a student can be found, others can look them up by their Circle ID or username and see their full name, rank and whether they are online. Friends see the same, plus the rounds they played together.
- Global leaderboards are opt-in. A student can appear under an alias and choose which details to show.
- Students cannot send each other messages, files or pictures.
- On a shared school or home network, Surepass announces a student’s display name and Circle ID to other Surepass computers on the same network so classmates can find each other.
What children see in the app
There is no advertising in our apps, and no third-party analytics or AI services. Children only see questions, lessons and material provided by us, their school or their teacher.
Reporting a concern
If you are worried about a child’s safety or information on Surepass, email [email protected]. Say which account it concerns.